nginx/SUPPORT.md
Alessandro Fael Garcia 367113670e Update GitHub templates and markdown files.
- Issue templates are replaced with forms.  Forms allow to explicitly ask
  for certain info before an issue is opened, they can be programmatically
  queried via GH actions to get the data in fields.

- Added language around GH discussions vs the forum in the issue forms.

- Added GH discussions templates.  These templates delineate which types
  of discussions belong on GitHub vs the community forum.

- Created SUPPORT.md to delineate which types of topics belong on GitHub
  vs different support channels (community forum/docs/commercial support).

- Updated CONTRIBUTING.md:
  - Removed text that belongs in SUPPORT.md.
  - Added F5 CLA clarifying text.

- Added badges to README.md.  Most of these are there to make information
  even clearer, moreso for users reading README.md from sources outside
  GitHub.
2025-12-04 19:08:14 +04:00

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# Support
## Ask a Question
We use GitHub issues for tracking bugs and feature requests
related to this project.
If you don't know how something in the codebase works, are curious if NGINX
is capable of achieving your desired functionality or want to discuss the
implementation of an existing or in development feature, please start a
GitHub discussion!
## NGINX Specific Questions and/or Issues
This project isn't the right place to get support for NGINX and/or NGINX
troubleshooting questions, but the following resources are available below.
Thanks for your understanding!
### Community Forum
We have a [community forum](https://community.nginx.org/)!
If you have any NGINX specific questions and/or issues,
try checking out the [`NGINX category`](https://community.nginx.org/c/projects/nginx/23).
For general discussions around anything tangentially NGINX related,
check out the [`General Discussion category`](https://community.nginx.org/c/general-discussion/34).
Both fellow community members and NGINXers might be able to help you! :)
### Documentation
For a comprehensive list of all NGINX directives, check out <https://nginx.org>.
For a comprehensive list of administration and deployment guides for all
NGINX products, check out <https://docs.nginx.com>.
## Contributing
Please see the [contributing guide](/CONTRIBUTING.md) for guidelines
on how to best contribute to this project.
## Commercial Support
Commercial support for this project is available.
Please get in touch with [F5 sales](https://www.f5.com/products/get-f5/)
or check your contract details for more information!
## Community Support
Community support is offered on a best effort basis through any of our active communities.